A.R.E – Customers Are Really Everything. They prove this by having a very strong performing customer support and in general a big variety of support functions. We had a very positive experience trying to challenge their support, and they always provided us with the information we searched for. They offer phone, e-mail and live chat support which ensures you as a customer that you can always get in touch when needed. Their support team is opened 17 hours a day from 8 AM to 1 AM CET, 7 days a week. When you are not able to contact them directly, you can get your questions answered in the casino’s extensive FAQ-section.
As a conclusion to our review of Dealers Casino we can fairly say that the online casino is exceptional, they offer a great variety of games and not only the classic roulette, blackjack and baccarat games. It is indeed possible to find an enjoyable new game to play even for the most experienced player. When we tried out Dealers Casino, we received the welcome bonus without any kinds of trouble and in general, you will not run into any issues when dealing at Dealers Casino due to their consistent focus on security and fairness for the customers.
Even though the casino is fairly new, and their brand is not the most well-known in the industry, they provide an exceptional casino experience. While we were testing Dealers Casino we got a WIN2WIN promotion, where we were able to receive prizes while playing their popular slot game Fruity Friends, and we also experienced their big Christmas promotion including iPhones, LG OLED tvs and cash prizes as giveaways.
It seems like they have a big focus on the long-term relationship with their customers and that the support functions are of high priority in delivering the best service for their customers. One thing we could wish for is more languages being available, as we deem it a problem that they only have English speaking dealers. At FindFairCasinos we can recommend Dealers Casino as a trusted, fair and well-designed casino which is working with the biggest and best game suppliers in the online casino industry. The Casino bonus is definitely well matched according to market standards for new and for existing players. We give them 4,8 out of 5 in the FindFairCasinos Fair Barometer.
The casino does not only offer promotions to newcomers, but also to existing players as well. In general, we were very happy with their promotion flow. As we played on the website, numerous offers and promotions popped up matching the current seasons and events.
The balance of your account is also fairly easy to see as it is visible in the top corner along with your loyalty status. Here it is also possible to view your account and go straight to the deposit/withdrawal area, which is a cool function that heightens the usability quite a bit. The mobile platform is very similar to the webpage and it is nice to see a streamlined casino which is completely mobile optimized. The streamlined design ensures that you know where to navigate for the different functions and features, no matter what device you are playing on. Adding to this is that the mobile page is rather easy to use, and the website scales very nicely down to fit your mobile screen. On mobile devices you have access to the Promotions, Exclusive Club habanero casino, Deposit, Withdrawals, Chat and much more if you press on the 3 lines in the top left corner. Dealers Casino also offers a live chat support function for mobile devices.